Support

Write to info@17ai.de and say which table and which device. We answer in English or German.

I bought the club and the tables are locked

Tap any locked table in the lobby, then Restore a purchase. Use the Apple Account you bought it with. With Family Sharing, the purchase is shared with your family group.

I have run out of chips

The house stakes you again for nothing. In the lobby a card offers 5,000 chips; at a table, tap the gold +5,000 where your chips are shown. There are also 5,000 waiting every day. Chips are never sold.

How do I change the language?

Tap the gear at the top right of the lobby and pick one of the seven languages. It changes at once.

How do I turn off the music or the sounds?

The same gear: music and sound effects each have their own switch.

My chips did not follow me to a new device

Progress travels through Game Center. Sign in to Game Center on both devices (Settings › Game Center), and leave the Game Center switch on in the app's settings.

A rule looks wrong

Tell us the table and what happened. Some games are played by house rules that differ by country; the table's card in the lobby says which ones we follow.